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RootBatch Privacy Policy

By accessing this website we assume you accept these terms and conditions and privacy policy in full. Do not continue to use RootBatch website or app if you do not accept all of the terms and conditions and privacy policy stated on this page.

Please read the following Privacy policy of the services made available on or the equivalent RootBatch Mobile Application available on Google Play, (&quotRootBatch App&quot/ &quotWebsite&quot). The RootBatch App or Website on which the Services are availed may together be referred to for convenience as the &quotPlatform&quot.

Please ensure that this Privacy Policy is perused by You before availing any services from Us. This Privacy Policy shall be updated from time to time and to stay abreast with our methods of using Your information and protecting Your privacy, please keep reviewing this Policy.

By viewing the RootBatch Platform, you agree to be bound by the terms of this Privacy Policy.

By using the RootBatch Platform and/or by providing Your information, You consent to the collection and use of the information You disclose on our Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy. If we decide to change our Privacy Policy, We will post those changes on this page so that You are always aware of what information We collect, how We use it, and under what circumstances We disclose it. If You do not agree for the forgoing, please do not continue to use or access our Website.

Collection of Personally Identifiable Information:

We collect certain information about You to help us serve You better. The information collected by Us is of the following nature:

• Name
• Mobile Number
• Email Address
• Service Address
• Other information about the service address which You give Us
• Your IP address
• Information about your device
• Network information
• College/ Institution Details and location
• User uploaded photo and IDs
• Demographic information such as postcode, preferences and interests• Any other personal information which you give us in connection while booking a service or is relevant to customer surveys and/or offers.

Information provided during Registration to create a profile and use this Website and services, you may be asked to provide the following information: your name, your username, password, email address, the speciality in which you practice or intend to practice (selected from a drop-down menu if applicable), year of graduation or year of joining undergraduate medical program and the name of your college or university. You may also choose to provide a picture to be associated with your profile.

You are solely responsible for:

• maintaining the strict confidentiality of your Personal User Information
• not allowing another person to use your Personal User Information to access the Services
• any and all damages or losses that may be incurred or suffered as a result of any activities that occur in your Account
• ensuring that the information submitted by you complies with our terms and conditions
• ensuring that the information provided by you is correct and updated from time to time.

You agree to immediately notify RootBatch in writing by email of any unauthorized use of your Personal User Information or any other breach of security. RootBatch is not and shall not be liable for any harm arising from or relating to the theft of your Personal User Information that is under Your control, your disclosure of your Personal User Information, or the use of your Personal User Information by another person or entity.

On receiving personal information about You, You no longer remain anonymous to Us. We may use this information to do internal research on demographics, interests, and behaviour to better understand, protect and serve our customers. This information is compiled and analysed on an aggregated basis. We indicate fields that are mandatory required to be filled and fields that are optional. You may decide whether or not to provide such information to Us.

You may choose not to provide us with any personal information or information as required to provide any Services. If we do not receive information required, we may choose not to provide you with such Service. Service shall have the meaning attributed to the phrase in the Terms of Use.

On our Websites, We use data collection devices such as &quotcookies&quot on certain pages to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. &quotCookies&quot are small files placed on your hard drive that assist Us in providing our services. We offer certain features that are only available through the use of a &quotcookie&quot. You are always free to decline our cookies if Your browser permits, although in that case You may not be able to use certain features on the Websites. Additionally, You may encounter &quotCookie&quot or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

Information Safety:

All information is saved and stored on servers which are secured with passwords and pins to ensure no unauthorised person has access to it. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.